The Implement of an Interactive Application on CAI for the Level B Technician Skill Certificate of Telecommunication Outside Plant

Wei-Chih Hsu, Yu-Hsing Yeh and Tsung-Yuan Chou
National Kaohsiung University of Science and Technology
Kaohsiung, Taiwan

According to the regulations of the Telecommunication Act, telecommunication industries in Taiwan have been required to hire staff who have the telecommunication technician certificates issued by the Ministry of Labour since 2008. The demand for training courses for obtaining the certificates has risen greatly; yet, due to the limited numbers of training laboratories, as well as the costs of equipment maintenance, meeting this demand is a heavy burden for both the instructors and training institutions. Also, most computer-aided instruction course systems for acquiring the skill certificate examination nowadays are subject-oriented, not skill-focused. To solve these problems, this research used Smart APPs Creator 3 to develop an interactive application on a computer-aided-instruction course system. From the data collected from learners’ feedback, this course system was edited and adapted several times to achieve a better performance. By adopting the experimental approach, 21 learners were assigned to experimental and control groups to find out their difference in training costs and the time spent on the certificate examination. To summarise, this interactive application on computer-aided instruction did effectively solve certain difficulties confronted in the training courses for obtaining Level B Technician Certificate of Telecommunication Outside Plant.